FAQ

We want you to be 100% satisfy and happy while shopping with us. Thus we have an exchange policy to meet your needs.  Please see below for additional information regarding our exchange policy. Clients are advised to read and understand the attached Terms and Conditions before proceed to the order.
  • You may exchange for unworn, unaltered and unwashed defective merchandise. 
  • Merchandise must be returned in the original packaging condition.
  • Exchangeable applicable to defective merchandise and subject to report within seven (7) days upon receiving of the merchandise. 
  • Non-cancellation, Non-exchangeable for unsatisfactorily with regard to merchandise's color(1) and size(2)
  • All shipping and handling charges are Non-refundable.
  • Please allow us a couple of days to your return and exchange merchandise.
  • The Management reserve the right to accept or reject the exchange merchandise.

(1) Actual color may vary from the color on our website due to monitor color restriction.

(2) Actual measurement may vary from stated sizes on our website due to material and construction of merchandise. In order to have a best fit, kindly email us your stats.